Customer Service Representative
The Bay Family of Companies The Bay Family of Companies Farmington, CT Farmington, CT Estimated:
$33.
9K - $42.
9K a year Estimated:
$33.
9K - $42.
9K a year 1 day ago 1 day ago 1 day ago The Customer Service Representative supports customers along with the plant manager to assure the highest level of customer satisfaction and will be responsible for customer service, office administration and sales support.
Responsibilities:
All general office administrative functions including answering phones and routing to the appropriate person, filing, and general office organization.
Enter data and import quotes into the computer system.
Support sales team with quotes and basic customer inquires as needed.
Route paperwork from office to warehouse, confirming shipped orders, to the Invoicing Department at corporate to ensure timely invoicing.
Confirm order status, shipments, and delivery dates and times to customers.
Assist with the coordination and tracking of customer orders to ensure proper communication and delivery.
Support in the quotation process, the placement of purchase orders, and follow-up with sales to ensure product and process is completed correctly.
Will be required to perform all other duties as requested, directed, or assigned.
Qualifications:
One year of office experience, preferred.
Exceptional communication/organizational skills.
Experience working Microsoft Office Products, preferred.
Bay Insulation Systems of Northeast Inc.
- an MBI Division with over 35
years of experience in Metal Building Insulation.
With twenty-five facilities strategically located throughout the United States and Canada, we are the largest laminator and distributor of a complete line of metal building insulation materials and accessories in the nation.
Company
Benefits:
GREAT BENEFITS! Medical, Dental, and Vision Insurance, Paid Time Off (PTO), Paid Holidays, 401(k) with a generous employer match, Health Savings Account, Life Insurance, and Short- & Long-Term Disability, free Health Assessments, and wellness program.
Tuition reimbursement programs, tuition and company discounts, and employee referral bonuses!.
Estimated Salary: $20 to $28 per hour based on qualifications.
$33.
9K - $42.
9K a year Estimated:
$33.
9K - $42.
9K a year 1 day ago 1 day ago 1 day ago The Customer Service Representative supports customers along with the plant manager to assure the highest level of customer satisfaction and will be responsible for customer service, office administration and sales support.
Responsibilities:
All general office administrative functions including answering phones and routing to the appropriate person, filing, and general office organization.
Enter data and import quotes into the computer system.
Support sales team with quotes and basic customer inquires as needed.
Route paperwork from office to warehouse, confirming shipped orders, to the Invoicing Department at corporate to ensure timely invoicing.
Confirm order status, shipments, and delivery dates and times to customers.
Assist with the coordination and tracking of customer orders to ensure proper communication and delivery.
Support in the quotation process, the placement of purchase orders, and follow-up with sales to ensure product and process is completed correctly.
Will be required to perform all other duties as requested, directed, or assigned.
Qualifications:
One year of office experience, preferred.
Exceptional communication/organizational skills.
Experience working Microsoft Office Products, preferred.
Bay Insulation Systems of Northeast Inc.
- an MBI Division with over 35
years of experience in Metal Building Insulation.
With twenty-five facilities strategically located throughout the United States and Canada, we are the largest laminator and distributor of a complete line of metal building insulation materials and accessories in the nation.
Company
Benefits:
GREAT BENEFITS! Medical, Dental, and Vision Insurance, Paid Time Off (PTO), Paid Holidays, 401(k) with a generous employer match, Health Savings Account, Life Insurance, and Short- & Long-Term Disability, free Health Assessments, and wellness program.
Tuition reimbursement programs, tuition and company discounts, and employee referral bonuses!.
Estimated Salary: $20 to $28 per hour based on qualifications.
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