Customer Service Rep I

Company Name:
M-F 8:00 AM - 5:00 PM
Applies basic knowledge of member eligibility (Medicaid or Medical claims) to assist callers in a fast past call center environment by accurately and timely documenting and responding to complex client & provider inquiries
Excellent customer service skills, active listening skills and proper phone etiquette
Exhibits superior communication skills both verbal and written, strong data entry skills, with the ability to multi-task, and use time management skills
Computer proficiency, including use of web applications and MS suite
Category:Non-IT code:new
Job Title: Customer Service Rep I Category:Non-IT code:new
Job Code: CSR_2238
Preferred Skills: Eligibility / Claims (Medicaid or Medical)
Domain: IT Services
Location: Farmington, Connecticut, US
Area Code: 06032
Posted On: 10/27/2014
Pay rate: DOE
Duration: 1 Year
Experience: 3 - 10 years
Recruiter: Urvi Thakkar
Email-ID: urvi. ;

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