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Customer Service Rep

Company Name:
Artech Information Systems, LLC
Reference # : 14-46746 Title : Customer Service Rep
Location : Farmington, CT
Position Type : Contract
Experience Level : Start Date / End Date : 12/15/2014 / 09/14/2015
Description
Applies basic knowledge of member eligibility to assist callers in a fast past call center environment by accurately and timely documenting and responding to complex client & provider inquiries. Excellent customer service skills, active listening skills, and proper phone etiquette. Exhibits superior communication skills both verbal and written, with the ability to multi-task, and use time management skills. Strong emphasis on data entry required.
Computer proficiency, including use of web applications and Microsoft suite.
Najeeb Ilyas
Assistant Manager - Staffing
240 Cedar Knolls Road, Suite 100 - Cedar Knolls, NJ 07927
Office / Ext 3611- Fax
Email:N. -

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